I would like to take this opportunity to let everyone know about some of the changes that will be taking place in the Parts Department.  First, I want everyone to know that service to the crews will remain our number one priority.  We were having problems getting the invoicing and accounting needs to the proper places in a timely manner, often due to a high volume of orders being processed.

We decided to combine personnel from 2 areas to make the flow of orders, invoices, and other accounting needs more efficient while maintaining the high degree of customer service to the crews that you have become accustomed to.  My responsibility is to organize, administer, and coordinate the duties of the employees and the interaction between the accounting department.  The other parts department personnel will continue to ensure the availability and distribution of those parts to the various crews.  We will be making some physical changes to the parts room to accommodate all of the employees and their duties.

We hope to have most of the changes in place by March 1 so please bear with us while we combine these 2 areas to better keep you up and running.  I would appreciate any suggestions that you believe would help us better serve your needs in the field, the shops, and the outside customers.