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Being the “New Guy” at Manatt’s I thought I would
give everyone a little information on my background. Well
let’s see . . . I was born in- (Just Kidding).
I was employed by H & H Foodservice as Transportation
Director/Safety Director for Five Years and from there went to
Croell Redi-Mix Inc. for three years before coming to
Manatt’s.
I lived in West Union, Iowa before moving to Brooklyn.
While in West Union my wife, Marge, and I were on the ambulance
crew for six years. After six years I got burned out seeing
people hurt, sick, dying or dead. Even with all that training
sometimes it just didn’t seem to matter.
I have always had an interest in helping people, so I
came to the conclusion that the best way to help was to get to
the employees before the ambulance did. That is one of the
reasons that I decided to get into the Safety Field, to help
people to learn safe habits so the Ambulance people don’t have
to come and pick them up and let some doctor put them back
together. During my stint on the ambulance crew, I can’t think
of anyone that we picked up that was injured that wanted to be
in that ambulance.
So my goal is to keep everyone that doesn’t want to go
for an emergency ambulance ride from going on that ride. If we
work together and learn together we can make that happen.
Enough about me, let’s talk about what’s been going
on since I started at Manatt’s three months ago.
I have been traveling to the plants and job sites meeting
employees, observing behavior and gathering information. Over
all I have been impressed with the Safety Culture and the
support by Management for the Safety Programs. But, as always
there is still room for improvement.
We need to make some changes to help improve the Safety
habits of all the employees. These changes will be implemented
in the near future.
I have received a lot of input from employees, which I
appreciate immensely, and I am always willing to listen to
employee’s ideas and concerns.
Jake, along with Upper Management and David Shirley from
Liberty Mutual put together a two-year plan to reduce and track
claims cost. David Shirley is with the Safety Department (Loss
Control) of Liberty Mutual Insurance, which is Manatt’s
Insurance Carrier.
Despite the popular belief that David is visiting job
sites and plants with me to “CATCH” employees doing unsafe
things so he can report back to Liberty Mutual and raise our
rates, he is actually trying to help Manatts keep their rates
down.
Claims are what actually raise our rates and David is
working with us to help reduce our claims. David is with me to
observe and make suggestions as to how Manatt’s employees can
be safe and productive, so we can cut the cost of our losses.
Every incident that we turn in to Liberty Mutual costs
Manatt’s money and therefore affects the bottom line.
Controlling our losses is just like making a profit on a sale.
David and I observe employee’s work habits. Safe or
Unsafe work habits are just that, habits. We have identified
that over 50% our truck drivers turned in claims last year.
David and I observed drivers at various locations getting in and
out of their trucks. Almost all of them came out facing out,
jumped out and did not use the three points of contact rule
getting in.
These observations showed that most of our drivers are
not in the habit of getting in and out of their truck correctly,
which reflects the high number of injury claims.
It takes the average person twenty-one days to change a
habit. Therefore the drivers need to concentrate on getting in
and out of their trucks correctly for three weeks and then they
will have formed a new safe habit of entering and exiting their
truck.
Correctly entering and exiting their trucks should reduce
the number of injuries and therefore affect our claims costs and
ultimately the bottom line.
As you can see, observing and identifying poor safety
habits is the easy part. Trying to get employees to change their
poor safety habits is the hard part, since it takes so long to
change a habit.
Now that everyone has an idea why David comes to visit, I
will fill you in on the goals that were set, and how we are
doing so far. There are three categories that we track. They
are: Worker’s Compensation Frequency, Loss Rate and Loss Time
Frequency Rate.
OBJECTIVES
FOR EACH CATEGORY
1)
Worker’s Compensation Frequency- The objective is to
reduce the Worker’s Compensation Frequency from $3.44 per $1MM
of payroll to $2.14 per $1MM of pay roll
2)
Loss Rate- The objective is to reduce the Loss Rate per
$100.00 of payroll from $2.80 to $1.83.
3)
Lost Time Frequency Claim- the objective is to reduce the
Lost Time Frequency Claim from $1.78 per $1MM of payroll to
$0.57 per $1MM of payroll.
We are
half way through the two-year period. Jake and David set a
mid-point goal for each category. The goals are broken down by
time periods.
1)
The average for the last 24 months
2)
The
average for the last 12 months
3)
The average for this Insurance year
HERE
ARE THE COMPARISIONS
BY CATEGORY
Worker’s
Compensation Frequency- Mid Point Goal: $2.79 per $1MM of
payroll
1)
24
month average: $2.48 per $1MM of payroll
2)
12
month average: $1.97 per $1MM of payroll
3)
This
Ins. Year so far: $1.65 per $1MM of payroll
Loss Rate- Mid Point Goal: $2.32 per
$100.00 of payroll
1)
24
month average: $2.41 per $100.00 of payroll
2)
12
month average: $1.59 per $100.00 of payroll
3)
This
Ins. Year so far: $2.98 per $100.00 of payroll
Lost Time Claim
Frequency- Mid Point Goal: $1.18 per $1MM of payroll
1)
24
month average: $1.47 per $1MM of payroll
2)
12
month average: $1.11 per $1MM of payroll
3)
This
Ins. Year so far: $0.47 per $1MM of payroll
As you can see
the rates are trending downward. This is a tribute to
everyone’s commitment to work safely. Keep up the good work
and REMEMBER:
SAFETY
IS EVERYONE’S
BUSINESS; IF YOU SEE SOMETHING OR SOMEONE
THAT IS UNSAFE DO
SOMETHING ABOUT IT!
IT’S TO LATE AFTER
THE DAMAGE IS DONE!
updated by Jamie
(9-12-01)
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